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Oregon Food Bank: Associate Director of Strategic Communications – Creative and Operational

Company: Oregon Food Bank

Salary: $109484 / per year Location: Portland, Oregon


Applications will be accepted until the position is filled.

A cover letter is required for consideration.

This position is currently hybrid.

The pay range for this role is $95,204 – $109,484 annually.

Out-of-state selected candidates will be required to relocate to the Oregon/SW Washington area within 60 days of their start date.

Who We Are:

Oregon Food Bank (OFB) believes that no one should be hungry. Our mission is to eliminate hunger and its root causes.  We believe that food and health are basic human rights for all. We know that hunger is not just an individual experience; it is also a community-wide symptom of systemic barriers to employment, education, housing and health care such as systemic racism, sexism, and cissexism. That’s why we work systemically to achieve our mission to end hunger: we foster community connections to help people access nutritious food, and we build community power and strengthen networks of support and the safety net to eliminate the root causes of hunger for good.

We build community power to dismantle systems and policies that drive hunger and poverty.

Oregon Food Bank is an Equal Opportunity Employer, and we strongly encourage applications from candidates who can increase the diversity of our organization and strengthen our capacity to eliminate hunger. We believe strongly in the power of lived experience — and we actively seek individuals who have experienced hunger and its root causes to join our team. Our organization is stronger because of the leadership of people who have faced food insecurity in their own lives and/or hail from historically under-represented communities. Learn more about our commitment at oregonfoodbank.org/equity.

Who You Are:

You are an experienced team leader, creative head, and project manager who cares deeply about community, about people experiencing hunger and hold them in the center of all that you do. You are committed to apply equity as a process and an outcome of your work to disrupt systemic social patterns that promote hunger such as racism, sexism, and cissexism.  You have a strong affinity with OFB’s 10 Year Vision and are profoundly excited to achieve this vision for and with our community.

Position Summary:

As the Associate Director of Strategic Communications – Creative & Operations you will contribute to the organization’s success through closely working with the creative and operations personnel of the Strategic Communications department. In this role, you will lead a team of communicators focused on advancing the department’s storytelling, multimedia production, and operational strategy. With your expertise in storytelling, graphic design, communication, project management, and leadership, you will oversee the department’s creative strategy, budget and day-to-day operations to ensure the smooth implementation of communication initiatives.


Primary Responsibilities (Essential Functions):

  • Lead the overall creative team of strategic communications department – including staff, interns and vendor support

  • Lead the organization’s storytelling strategy, engage and build relationships with community members to develop and share stories that reflect the depth and complexity of our experiences and communities

  • Lead and oversee all aspects of multimedia production cycle, including development of strategies, creative briefs, production schedule, script, interview and post-production to elevate the true story of hunger and inspire engagement across multiple channels

  • Adapt, review and approve organizational multimedia initiatives (storytelling, graphics, branding) and related content for a variety of audiences and publication channels to build strategic brand positioning

  • Steward Oregon Food Bank’s brand through leading the creation of brand strategies, guidelines and related assets and aligning communication initiatives and other external messaging with its strategic priorities

  • Identify and develop advertising opportunities through various paid media channels with support from the communications team and vendors

  • Regularly assess the department’s creative capacity – including staff, equipment, processes and culture, and provide recommendations to the department leadership

  • Lead the operations team of the department across project management and administrative coordination

  • In collaboration with department and organizational stakeholders, lead annual department-level work planning and budget development

  • Oversee the implementation of  the department’s operating strategy and principles

  • Support coaching to enhance skills in people and project management, interpersonal communication, creative problem solving, delegation and time management, encourage professional development and skill-building in alignment with individual growth objectives and team goals

  • Participate fully in the org-wide Management Team and Associate Directors group to help develop leadership skills, team capacity and an equity-centered work culture

  • Other related duties as assigned

  • Organizational-level responsibilities of exempt employees include:

    • To be an ambassador and a leader for OFB’s vision and mission, a cross-departmental collaborator, and an active contributor to building a movement to end hunger for good by addressing the root causes of hunger: systemic oppressions such as racism, xenophobia, sexism, and cisexism.

    • In consultation and coordination with the supervisor, actively contribute to:

      • cross-departmental efforts

      • work culture activities and programming

      • advisory and consultative groups such as the compensation committee, affinity groups, Equity Ambassadors, Equity Think Tank meetings, among others

      • plan and engage in professional development activities that strengthen your capacity for your specific role as well as your capacity to contribute and advance organizational goals, OFB’s vision and mission.

  • Identify, share, engage in, and collaboratively adjust and make necessary changes to this description of duties according to the inevitable evolution of the role over time.

Ideal Candidate

Skills and Experience Required:

  • Bachelor’s degree in Strategic Communications, Media Studies, Arts, Business Administration or related field

  • Deep passion for eliminating hunger and its root causes.

  • At least eight (10) years of experience developing diverse, mission-driven teams and supervising staff — preferably in non-profits, creative agencies, government entities, community-based organizations, advocacy initiatives or political campaigns

    • Note: additional education or training may be substituted for work experience

  • At least three (5) years of experience coaching and supporting managers and staff in equity-centered environments

  • Significant experience in equity-centered storytelling, brand stewardship and multimedia production that advance narrative change efforts

  • Proficiency in Adobe Creative Suite, especially Indesign, Illustrator, Photoshop and Premiere

  • Track record of successful cross-department project management and collaboration in diverse, multi-faceted organizations — ideally within communications, marketing, development or advocacy settings

  • Strong facilitation, team-building, and verbal and written communication skills

  • Affinity for building and maintaining relationships with community members, direct reports, co-workers and fellow leaders — with an ability to deftly navigate complex personalities and organizational structures

  • Ability to take initiative to lead in a creative, responsive and fast-paced culture.

  • Organizational level skills and experience required for exempt employees include:

  • Disposition and willingness to maximize multiple perspectives to innovate, problem solve and seek creative solutions.

  • Experience in modeling intercultural competence and demonstrated commitment to equity and social justice.

  • Demonstrated ability to think strategically, collaborate, take initiative, and to maintain confidentiality.

  • Project coordination and organization skills; ability to manage multiple projects with attention to detail; ability to handle interruptions, and produce timely, accurate work.

  • Ability to both work independently and as part of a team; comfortable working in an office environment and offsite.

  • Ability to thrive in a diverse, creative, responsive, mission-driven, and fast-paced work culture.

  • Experience of successful multicultural immersion working and/or living within OFB’s Equity Constituencies: BIPoC, Immigrants & Refugees, Single Mothers, Trans and Gender-Non-Conforming folx.

    • Multicultural Immersion defined as: Actively integrated in one or more communities, interacting with individuals and groups, and seeking to understand the diversities within and between communities by being there and engaging in daily life activities.

Preferred Qualifications:

  • Lived experience of food insecurity and/or the systemic inequities and oppression that drive hunger and poverty

  • Understanding of and interest in the intersection of social service delivery, grassroots policy advocacy, and racial and economic justice

  • Written and/or oral proficiency in any of the following languages: Arabic, Chuukese, Simplified or Traditional Chinese, French, Nepali, Russian, Samoan, S’Gaw Karen, Somali, Spanish, Ukrainian, Vietnamese

  • Awareness of current events and news in anti-hunger efforts, federal food assistance programs (SNAP, WIC, etc.) or general social service initiatives

  • Familiarity with the political and policy landscape in the Pacific Northwest

  • Organizational level preferred qualifications of exempt employees include:

    • Multilingual skills at a minimum professional level of proficiency or greater in English and any additional language/s, defined as being able to speak the languages with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical and professional topics.

    • Multicultural skills of adaptation and integration are strongly preferred.

      • Adaptation is defined as the capacity to communicate and interact  with people of multiple cultures, backgrounds, and styles by incorporating and adapting to the world view and perspectives of others.

      • Integration is defined as being able to “code-switch” or move in and out of one’s worldview and help others understand different cultures, backgrounds, and styles to promote diversity and inclusion.

    • Commitment to continued professional development to strengthen capacity to work through an equity lens for equity and racial justice.

    • Strong capacity to consider multiple perspectives, to pivot to respond to emerging needs and lead through organizational changes.

    • Years of successful multicultural immersion either working with and/or living within one or more of OFB’s Equity Constituencies at the time of hire.  An additional step for at least 10 years above minimum required of successful multicultural immersion working with and/or living within one or more of OFB’s Equity Constituencies at the time of hire.

      • Multicultural Immersion defined as: Actively integrated in one or more communities, interacting with individuals and groups, and seeking to understand the diversities within and between communities by being there and engaging in daily life activities.

How to Apply

Link to Apply: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6c78d1c8-eab0-427c-9ead-63b26b988d37&ccId=19000101_000001&type=MP&lang=en_US&jobId=503703